The Maids Head Hotel | Hotel in Norwich

| 9.2 (1013 Reviews) |  1 Bathroom
Norwich Hotel | The Maids Head Hotel

Hotel in Norwich

Historic hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, free use of bicycles, and concierge services.
The Maids Head Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for gbp 20.0 per night. cribs (infant beds) are available for gbp 10.0 per night.
Payment Policy
Fee for full breakfast: approximately gbp 15.00 for adults and gbp 7.00 for children uncovered self parking fee: gbp 10.00 per night pet fee: gbp 10 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) crib (infant bed) fee: gbp 10.0 per night rollaway bed fee: gbp 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of gbp 10 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Samuel
Nov 16, 2025 01:07:04 AM
Review Score:   6
Summary: Our room was very cold. We called reception and they said we'd need to wait 2 hours for it to warm up, which it didn't...and by then it was too late to ask someone to fix it. We also ordered room service and there were bits missing from our order. A member of staff also walked into the room before check out time while we were in the bathroom. The hotel is very nice but I found the experience to be somewhat lacking.
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