The Queen at Chester Hotel, BW Premier Collection | Hotel in Chester

| 8.3 (7559 Reviews) |   Pet Friendly  9 Bathrooms  21 Guests
Chester Hotel | The Queen at Chester Hotel, BW Premier Collection

Hotel in Chester

The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travelers, located at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All 218 bedrooms have complimentary Wi-Fi, a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.

The Queen at Chester Hotel, BW Premier Collection is located in Chester.

This 267 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, EV Charge Station, Business Services, and several others. This is a 4 star rated property and has over 7559 reviews with the average score of 8.3 . Coming to Chester and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 267 Bedrooms Hotel if you want to learn more about this place in Chester. These details are authentic, as they are provided by our partner, booking.com.

This The Queen at Chester Hotel, BW Premier Collection in Chester is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Queen at Chester Hotel, BW Premier Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Business Services
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Breakfast in the room
  • Fruit
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
Parking
  • Electric vehicle charging station
  • Parking
  • Accessible parking
General
  • Facilities for disabled guests
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Wifi in all areas
  • Designated smoking area
  • Family rooms
  • Non-smoking rooms
  • Pet friendly
  • Heating
  • Safe
Guest Services
  • Baggage storage
  • Dry cleaning
  • Room service
  • Daily housekeeping
  • 24-hour front desk
  • Fax/Photocopying
  • Express check-in/out
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Sun deck
  • Outdoor furniture
  • Terrace
  • Garden
Security/Safety
  • Key card access
  • CCTV in common areas
  • Smoke alarms
  • Fire extinguishers
  • CCTV outside property
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Mobile app for room service

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.

For hotel guests, located next to the hotel is a pay and display car park. details of costing and parking procedures are listed below for your information and are available in the car park. please note that the car park does not belong to the hotel. car parking spaces are subject to availability. monday to thursday; gbp 10 per night friday to sunday gbp 16 per night; gbp 12 per 24 hours, £12 per 24 hours, payable on the machine in parking lot or using the qr code which is located at the reception desk, the dinner supplement is not available on new year's eve.

Reviews

Value for money:
8.14
Location:
9.1
Staff:
8.84
Facilities:
8.32
Comfort:
8.74
Cleanliness:
8.68
Graham
Nov 6, 2025 08:00:00 AM
Review Score:   7
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 22 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Bathtub, Private bathroom, Hairdryer, Free toiletries, Shampoo

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

General

Key card access, Smoke Alarm, Air conditioning, Trash cans, Iron, Heating, Carpeted

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed
Executive Double Room
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Bathtub, Private bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo, Walk-in shower

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

General

Key card access, Smoke Alarm, Trash cans, Iron, Heating, Carpeted

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed
Standard Twin Room
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Bathtub, Private bathroom, Hairdryer, Free toiletries, Shampoo, Walk-in shower

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

General

Key card access, Smoke Alarm, Trash cans, Iron, Heating, Carpeted

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed
Family Room with Two Double Beds - Non-Smoking
Room Type: Triple
Room Size: 49 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Bathtub, Private bathroom, Hairdryer, Free toiletries, Shampoo

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

General

Key card access, Smoke Alarm, Air conditioning, Trash cans, Iron, Heating, Carpeted

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed
King Suite
Room Type: Suite
Room Size: 48 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Bathtub, Private bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo, Walk-in shower

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

General

Key card access, Smoke Alarm, Trash cans, Iron, Heating, Carpeted

Living Area

Sofa, Sitting area, Desk

Kitchen

Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed
Deluxe Double Room
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Bathtub, Private bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

General

Key card access, Smoke Alarm, Air conditioning, Trash cans, Iron, Heating, Carpeted

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed
Superior Double Room with Sofa Bed
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Bathtub, Private bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo, Walk-in shower

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

General

Key card access, Smoke Alarm, Air conditioning, Trash cans, Iron, Heating, Carpeted

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Sitting area, Desk

Kitchen

Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack, Sofa bed
Junior King Suite
Room Type: Suite
Room Size: 40 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Bathtub, Private bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo, Walk-in shower

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

General

Key card access, Smoke Alarm, Trash cans, Iron, Heating, Carpeted

Living Area

Sitting area, Desk

Kitchen

Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed
Small Standard Double Room
Room Type: Double
Room Size: 18 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Bathtub, Private bathroom, Hairdryer, Free toiletries, Shampoo

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

General

Key card access, Smoke Alarm, Air conditioning, Trash cans, Iron, Heating, Carpeted

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed
Check Hotel Availability
Nightly rates from:
USD US $125
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