The Grand, York | Hotel in York

| 9.3 (7676 Reviews) |  7 Bathrooms  14 Guests
York Hotel | The Grand, York

Hotel in York

The 5-star Grand Hotel offers stylish rooms. Set in the iconic Grade II listed former railway headquarters, it has bedrooms that feature free WiFi, a flat-screen TV, bathrobes, slippers, Molton Brown toiletries and an evening turn down service. The Rise Restaurant, Terrace & Bar offers modern British cuisine, with locally sourced, freshly prepared dishes. The open kitchen and spacious setting at The Rise, York creates an immersive and social dining experience for guests, guests can enjoy afternoon tea, lunch time snacks or an evening of luxury. The Grand, York is currently undergoing an extensive and exciting spa renovation, meaning that the spa and gym facilities are currently unavailable. However, guests are welcome to book Elemis spa treatments to enjoy throughout the duration of the renovations. We apologize for any inconvenience.

The Grand, York is located in York.

This 204 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Breakfast, Child Friendly, and several others. This is a 5 star rated property and has over 7676 reviews with the average score of 9.3 . Coming to York and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 204 Bedrooms Hotel if you want to learn more about this place in York. These details are authentic, as they are provided by our partner, booking.com.

This The Grand, York in York is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Grand, York”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Special diet meals (on request)
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Bar
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Bathroom emergency cord
  • Lowered sink
Activities
  • Hand massage
  • Back massage
  • Indoor pool (year-round)
  • Spa
  • Foot massage
  • Couples' massage
  • Walking tours
  • Live music/Performance
  • Full-body massage
  • Golf course (within 2 miles)
  • Fitness
  • Sauna
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Bike tours
  • Cooking class
  • Head massage
  • Neck massage
  • Indoor pool
  • Hot tub/Jacuzzi
  • Cycling
  • Tour or class about local culture
  • Massage
  • Fitness center
Entertainment
  • Board games/Puzzles
General
  • Heating
  • Hypoallergenic room available
  • Smoke-free property
  • Designated smoking area
  • Wifi in all areas
  • Facilities for disabled guests
  • Family rooms
  • Safe
  • Non-smoking rooms
  • Elevator
  • Air conditioning
Guest Services
  • Dry cleaning
  • Express check-in/out
  • Daily housekeeping
  • 24-hour front desk
  • Fax/Photocopying
  • Concierge
  • Meeting/Banquet facilities
  • Baggage storage
  • Ironing service
  • Packed lunches
  • Car rental
  • Babysitting/Child services
  • Laundry
  • Room service
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • Security alarm
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Cashless payment available
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, spa/wellness center is closed from 2026-01-31 until 2025-05-09, sauna is closed from 2026-01-31 until 2025-05-09, fitness center is closed from 2026-01-31 until 2025-05-09, hot tub/jacuzzi is closed from 2026-01-31 until 2025-05-09

Reviews

Value for money:
8.5
Location:
9.75
Staff:
9.53
Facilities:
9.32
Comfort:
9.57
Cleanliness:
9.53
Chris
Aug 28, 2025 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location and staff were excellent, polite and very helpful. I wish all hotels were like yours.
Negative: Just one slight grumble. The nightlight in the room was too bright and seemed to be shining straight into me which affected my sleep. Was not till the morning when I realised how it could be switched off. Maybe a note could have been left how to switch it off or the nightlight could have been dimmed as it’s there for a purpose obviously. Besides that, I can’t take away from an enjoyable 2 days in York.
Summary: Will definitely come again.
See All Reviews

Room Arrangement

Room Info Facilities
Classic Double Room
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Heating, Tile/Marble floor, Carpeted, Hypoallergenic, Iron, Ironing facilities, Fan, Interconnecting room(s) available, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, Radio, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed
Executive Double Room
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Heating, Tile/Marble floor, Carpeted, Hypoallergenic, Iron, Ironing facilities, Fan, Interconnecting room(s) available, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, Radio, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Sitting area, Sofa, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Fold-up bed, Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed
Classic Twin Room
Room Type: Twin
Room Size: 33 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Heating, Tile/Marble floor, Carpeted, Hypoallergenic, Iron, Ironing facilities, Fan, Interconnecting room(s) available, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, Radio, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed
Grand Heritage Suite
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Heating, Tile/Marble floor, Carpeted, Hypoallergenic, Iron, Ironing facilities, Fan, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

iPod dock, Cable channels, Flat-screen TV, Radio, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dining table, Wine glasses, Electric kettle, Coffee machine, Refrigerator

Living Area

Dining area, Sitting area, Sofa, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Fold-up bed, Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed
Heritage Suite
Room Type: Suite
Room Size: 46 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Heating, Tile/Marble floor, Carpeted, Hypoallergenic, Iron, Ironing facilities, Fan, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, Radio, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Sitting area, Sofa, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Fold-up bed, Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed
Classic Double Room - Disability Access
Room Type: Double
Room Size: 33 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Heating, Tile/Marble floor, Carpeted, Hypoallergenic, Iron, Ironing facilities, Fan, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, Radio, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Toilet with grab rails, Adapted bath, Accessible by elevator, Roll-in shower, Upper floors accessible by elevator, Lower sink, Emergency cord in bathroom, Entire unit wheelchair accessible, Shower chair

Room Amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed
Executive Twin Room
Room Type: Twin
Room Size: 37 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Heating, Tile/Marble floor, Carpeted, Hypoallergenic, Iron, Ironing facilities, Fan, Interconnecting room(s) available, Safe, Laptop safe, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, Radio, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Fold-up bed, Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed
Check Hotel Availability
Nightly rates from:
USD $299
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