The Coal Exchange Hotel | Hotel in Cardiff

| 7.8 (5037 Reviews) |  8 Bathrooms  24 Guests
Butetown Hotel | The Coal Exchange Hotel

Hotel in Butetown, Cardiff

Located 1.2 miles from Motorpoint Arena Cardiff, The Coal Exchange Hotel offers 3-star accommodations in Cardiff and has a shared lounge, a restaurant and a bar. Among the facilities at this property are room service and luggage storage space, along with free WiFi throughout the property. The hotel features family rooms. At the hotel, the rooms have a desk. The private bathroom is equipped with a shower, free toiletries and a hairdryer. All rooms at The Coal Exchange Hotel come with a flat-screen TV with satellite channels and a safety deposit box. The breakfast offers buffet, continental or Full English/Irish options. Speaking Arabic, English, Spanish and Punjabi at the 24-hour front desk, staff are ready to help around the clock. University of South Wales – Cardiff Campus is 1.7 miles from the accommodation, while Cardiff University is 2.5 miles from the property. Cardiff Airport is 14 miles away.

The Coal Exchange Hotel is located in Cardiff.

This 88 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Bar, Kitchen, and several others. This is a 3 star rated property and has over 5037 reviews with the average score of 7.8 . Coming to Cardiff and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 88 Bedrooms Hotel if you want to learn more about this place in Cardiff. These details are authentic, as they are provided by our partner, booking.com.

This The Coal Exchange Hotel in Cardiff is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Coal Exchange Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Kitchen

Facility Overview

Breakfast
  • Restaurant
  • Kids' meals
  • Bar
  • Special diet meals (on request)
  • Wine/Champagne
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Lowered sink
Activities
  • Stand-up comedy
  • Happy hour
  • Themed dinners
Entertainment
  • Board games/Puzzles
General
  • Heating
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Family rooms
  • Safe
  • Wifi in all areas
  • Smoke-free property
Guest Services
  • Room service
  • Baggage storage
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Express check-in/out
  • Fax/Photocopying
  • Daily housekeeping
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Security/Safety
  • Key card access
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Process in place to check health of guests
  • Mobile app for room service
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.34
Location:
8.76
Staff:
9.22
Facilities:
8.34
Comfort:
8.49
Cleanliness:
8.44
Lee
Dec 13, 2025 08:00:00 AM
Review Score:   5
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Interesting building
Negative: Everything
Summary: Terrible
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 27 m2
1 Full bed(s) Bed
Double Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Spa tub, Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Heating, Key card access, Iron, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Activities

Hot tub

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
Triple Room - Disability Access
Room Type: Triple
Room Size: 39 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shampoo, Private bathroom

General

Heating, Key card access, Iron, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Shower chair, Toilet with grab rails, Lower sink, Entire unit wheelchair accessible, Roll-in shower

Room Amenities

Socket near the bed
Quadruple Room
Room Type: Quad
Room Size: 39 m2
2 King bed(s) Bed
Quadruple Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Spa tub, Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Heating, Key card access, Iron, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Activities

Hot tub

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
Presidential Suite
Room Type: Suite
Room Size: 75 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Spa tub, Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Heating, Key card access, Iron, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Activities

Hot tub

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
Family Room
Room Type: Family
Room Size: 60 m2
3 King bed(s) Bed
Family Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Spa tub, Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Heating, Key card access, Iron, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Activities

Hot tub

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
Triple Room
Room Type: Triple
Room Size: 27 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Spa tub, Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Heating, Key card access, Iron, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Activities

Hot tub

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
Standard King Room
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Standard King Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Heating, Key card access, Iron, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
King Room
Room Type: Double
Room Size: 32 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
King Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Spa tub, Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Heating, Key card access, Iron, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Activities

Hot tub

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
Check Hotel Availability
Nightly rates from:
USD358
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