Novotel London Excel | Hotel in London

| 8.2 (4590 Reviews) |   Pet Friendly  5 Bathrooms  14 Guests
Docklands Hotel | Novotel London Excel

Hotel in Docklands, London

This 4-star hotel is 150 metres from the ExCeL Exhibition Centre and close to the O2 arena, Canary Wharf and London City Airport. The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a minibar and a private bathroom. The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the fitness facilities at the property. The Novotel London is 300 metres from Custom House Station on the DLR (Docklands Light Railway).

Novotel London Excel is located in London.

This 237 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Security/Safety, Entertainment, and several others. This is a 4 star rated property and has over 4590 reviews with the average score of 8.2 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 237 Bedrooms Hotel if you want to learn more about this place in London. These details are authentic, as they are provided by our partner, booking.com.

This Novotel London Excel in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel London Excel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Restaurant
  • Wine/Champagne
  • Breakfast in the room
  • Bar
Parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
  • Parking
  • Parking on site
  • Private Parking
Activities
  • Fitness center
General
  • Soundproof rooms
  • Non-smoking rooms
  • Safe
  • Designated smoking area
  • Pet friendly
  • Elevator
  • Smoke-free property
  • Facilities for disabled guests
  • Heating
  • Wifi in all areas
  • Family rooms
Guest Services
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Baggage storage
  • Room service
  • Fax/Photocopying
  • Dry cleaning
  • Express check-in/out
  • 24-hour front desk
  • Ironing service
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • CCTV in common areas
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Delivered food covered securely
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Contactless check-in/out
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Minors under 18 must be accompanied by parents or legal representatives. third person named by parents must present their written authorization (certified signature), up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. families also get late check-out on sundays (until 17:00), please note that the credit card used to book must be presented on arrival, pets can be accommodated for an additional charge of gbp 20.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.96
Location:
8.85
Staff:
8.63
Facilities:
8.33
Comfort:
8.49
Cleanliness:
8.5
Amber
Jun 18, 2026 07:00:00 AM
Review Score:   7
United Kingdom
Reviewer Type: Extended Group
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room with Two Single Beds
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
Standard Double Room with Two Single Beds

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Towels, Shampoo, Hairdryer, Shower, Private bathroom, Toilet paper, Bathtub, Free toiletries, Bathtub or shower, Toilet

General

Heating, Key card access, Ironing facilities, Safe, Iron, Laptop safe, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

View

Inner courtyard view, City view

Accessibility

Accessible by elevator
Superior Room with 1 Queen size bed + convertible sofa
Room Type: Quad
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Superior Room with 1 Queen size bed + convertible sofa

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Towels, Shampoo, Hairdryer, Shower, Private bathroom, Toilet paper, Bathtub, Free toiletries, Toilet

General

Heating, Key card access, Ironing facilities, Safe, Iron, Laptop safe, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Room amenities

Sofa bed

Accessibility

Accessible by elevator
Executive Premium Queen Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Towels, Bathrobe, Conditioner, Shampoo, Hairdryer, Shower, Private bathroom, Toilet paper, Free toiletries, Bathtub or shower, Toilet

General

Heating, Key card access, Ironing facilities, Safe, Iron, Laptop safe, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Coffee machine

View

Inner courtyard view, City view

Accessibility

Accessible by elevator
Standard Room with 1 Queen size bed + convertible sofa
Room Type: Quad
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Towels, Shampoo, Hairdryer, Shower, Private bathroom, Toilet paper, Free toiletries, Toilet

General

Heating, Key card access, Ironing facilities, Safe, Iron, Laptop safe, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Room amenities

Sofa bed

Accessibility

Accessible by elevator
Standard Queen Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
Standard Queen Room

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Towels, Shampoo, Hairdryer, Shower, Private bathroom, Toilet paper, Free toiletries, Bathtub or shower, Toilet

General

Heating, Key card access, Ironing facilities, Safe, Iron, Laptop safe, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

View

Inner courtyard view, City view

Accessibility

Accessible by elevator

FAQ's

Is this Novotel London Excel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel London Excel?

Check-in time for Novotel London Excel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel London Excel have a swimming pool?

No, this Novotel London Excel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel London Excel?

Best-rates for the Novotel London Excel starts from $158 per night with includes Parking, Designated Smoking Area, Guest Services, Child Friendly, Internet, Pet Friendly, Fireplace/Heating, Bar, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Entertainment, Breakfast, Laundry, EV Charge Station, Business Services, Wellness Facilities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel London Excel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel London Excel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel London Excel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel London Excel?

Based on the information reported by the owner or manager, the Novotel London Excel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel London Excel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD158
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