ibis London Excel-Docklands | Hotel in London

| 8.1 (4060 Reviews) |   Pet Friendly  6 Bathrooms  12 Guests
Docklands Hotel | ibis London Excel-Docklands

Hotel in Docklands, London

With views of Royal Victoria Dock, ibis London Excel-Docklands is less than a one-minute walk from the ExCeL exhibition center and the Emirates Air Line cable car system that leads to the O2 Arena. It features a bar, a restaurant, a 24-hour front desk and free Wi-Fi access. All of the bright and modern rooms at ibis Docklands have both a flat-screen TV and a private bathroom. Guests can use tea/coffee facilities. Guests can dine at the restaurant which serves a variety of dishes, or relax in the bar. There is also a snack service. The hotel is just over a quarter mile from both the Royal Victoria and the Custom House Docklands Light Railroad (DLR) stations with routes into central London on a 30-minute tube (subway) ride. The ibis London Excel-Docklands is just a 10-minute drive from London City Airport, Canary Wharf and historic Greenwich. Westfield Stratford shopping center and the Olympic Park are also a short 25-minute tube ride away.

ibis London Excel-Docklands is located in London.

This 269 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Fireplace/Heating, Bar, and several others. This is a 3 star rated property and has over 4060 reviews with the average score of 8.1 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 269 Bedrooms Hotel if you want to learn more about this place in London. These details are authentic, as they are provided by our partner, booking.com.

This ibis London Excel-Docklands in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “ibis London Excel-Docklands”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Security/Safety
EV Charge Station
Business Services
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Fruit
  • Restaurant
  • Snack bar
  • Wine/Champagne
  • Bar
Parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
  • Parking
  • Parking on site
  • Private Parking
Accessibility
  • Wheelchair accessible
  • Lowered sink
  • Toilet with grab rails
  • Bathroom emergency cord
General
  • Soundproof rooms
  • Safe
  • Non-smoking rooms
  • Designated smoking area
  • Pet friendly
  • Elevator
  • Smoke-free property
  • Facilities for disabled guests
  • Heating
  • Wifi in all areas
Guest Services
  • Daily housekeeping
  • Baggage storage
  • Laundry
  • Fax/Photocopying
  • Business center
  • Private check-in/out
  • Dry cleaning
  • Shared lounge/TV area
  • Express check-in/out
  • 24-hour front desk
  • Ironing service
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • CCTV in common areas
  • Key card access
  • Smoke alarms
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Face masks for guests available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Please note that this hotel does not accept bookings made using maestro cards, minors under 18 must be accompanied by parents or legal representatives. third person named by parents must present their written authorization (certified signature), please note that the credit card used to book must be presented on arrival.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.84
Location:
9
Staff:
8.72
Facilities:
8
Comfort:
8.34
Cleanliness:
8.34
Henry
Jun 18, 2026 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: You know what you're getting with IBIS and it always delivers. Very friendly staff at this one too.
Negative: n/a
Summary: London Marathon
See All Reviews

Room Arrangement

Room Info Facilities
Double Sweet Room by Ibis
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed
Double Sweet Room by Ibis

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Body soap, Guest bathroom, Conditioner, Shampoo, Hairdryer, Shower, Private bathroom, Toilet paper, Bathtub or shower, Toilet

Media & Technology

Satellite channels, TV, Flat-screen TV

Living Area

Desk

General

Key card access, Heating, Smoke Alarm, Trash cans, Carpeted

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack
Twin Room
Room Type: Double
Room Size: 16 m2
1 Twin bed(s) Bed
Twin Room

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Body soap, Guest bathroom, Conditioner, Shampoo, Hairdryer, Shower, Private bathroom, Toilet paper, Bathtub or shower, Toilet

Media & Technology

Satellite channels, TV, Flat-screen TV

Living Area

Desk

General

Key card access, Heating, Smoke Alarm, Trash cans, Carpeted

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack
Double Room - Disability Access
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed
Double Room - Disability Access

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Body soap, Guest bathroom, Conditioner, Shampoo, Hairdryer, Shower, Private bathroom, Toilet paper, Bathtub or shower, Walk-in shower, Toilet

Media & Technology

Telephone, Satellite channels, TV, Flat-screen TV

Living Area

Desk

General

Smoke Alarm, Carpeted, Key card access, Heating

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Emergency cord in bathroom, Toilet with grab rails, Shower chair, Upper floors accessible by elevator, Adapted bath, Roll-in shower

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack
Accessible Twin Room
Room Type: Double
Room Size: 16 m2
2 Twin bed(s) Bed
Accessible Twin Room

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Body soap, Guest bathroom, Conditioner, Shampoo, Hairdryer, Shower, Private bathroom, Toilet paper, Bathtub or shower, Walk-in shower, Toilet

Media & Technology

Satellite channels, TV, Flat-screen TV

Living Area

Desk

General

Smoke Alarm, Carpeted, Key card access, Heating

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Emergency cord in bathroom, Toilet with grab rails, Shower chair, Upper floors accessible by elevator, Adapted bath, Roll-in shower

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack
Premium Double Room
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed
Premium Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Body soap, Guest bathroom, Bathrobe, Conditioner, Shampoo, Hairdryer, Shower, Private bathroom, Toilet paper, Bathtub or shower, Toilet

Media & Technology

Satellite channels, TV, Flat-screen TV

General

Heating, Key card access, Smoke Alarm, Ironing facilities, Iron, Carpeted

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Wardrobe or closet, Childrens' cribs

View

River view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack
Premium Twin Room
Room Type: Double
Room Size: 16 m2
1 Twin bed(s) Bed
Premium Twin Room

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Body soap, Guest bathroom, Bathrobe, Conditioner, Shampoo, Hairdryer, Shower, Private bathroom, Toilet paper, Bathtub or shower, Toilet

Media & Technology

Satellite channels, TV, Flat-screen TV

General

Heating, Key card access, Smoke Alarm, Ironing facilities, Iron, Carpeted

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Wardrobe or closet, Childrens' cribs

View

River view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

FAQ's

Is this ibis London Excel-Docklands pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at ibis London Excel-Docklands?

Check-in time for ibis London Excel-Docklands starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the ibis London Excel-Docklands have a swimming pool?

No, this ibis London Excel-Docklands does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in ibis London Excel-Docklands?

Best-rates for the ibis London Excel-Docklands starts from $168 per night with includes EV Charge Station, Business Services, Restaurant, Guest Services, Entertainment, Kitchen, Parking, Designated Smoking Area, TV, Accessibility, Toiletries, Child Friendly, Internet, Wheelchair Accessible, Security/Safety, Fireplace/Heating, Bar, Pet Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is ibis London Excel-Docklands a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ibis London Excel-Docklands wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the ibis London Excel-Docklands is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ibis London Excel-Docklands?

Based on the information reported by the owner or manager, the ibis London Excel-Docklands indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ibis London Excel-Docklands?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD168
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