Hôtel Le Donjon - Cœur de La Cité Médiévale | Hotel in Carcassonne

| 8.3 (2658 Reviews) |   Pet Friendly  6 Bathrooms  17 Guests
City of Carcassonne Hotel | Hôtel Le Donjon - Cœur de La Cité Médiévale

Hotel in City of Carcassonne, Carcassonne

Located in the heart of the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale is surrounded by the city’s ancient ramparts. The hotel features a restaurant and bar. It is divided into 2 buildings. Free WiFi is provided throughout. With views of street or the garden, the rooms are individually decorated and include a flat-screen TV. They overlook either the citadel or the hotel’s garden. A buffet breakfast is served each morning at the hotel. Le Donjon’s restaurant serves traditional French cuisine and there is also a cocktail bar where guests are invited to relax in the evening. The hotel has a 24-hour reception and room service is available upon request. A dry-cleaning and laundry service is also provided at the hotel. Le Donjon is located 1.5 mi from Carcassonne Train Station. The Basilica of Saint-Nazaire is a 2-minute walk from the hotel and the Château Comtal is less than 328 feet away.

Hôtel Le Donjon - Cœur de La Cité Médiévale is located in Carcassonne.

This 53 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Entertainment, and several others. This is a 4 star rated property and has over 2658 reviews with the average score of 8.3 . Coming to Carcassonne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 53 Bedrooms Hotel if you want to learn more about this place in Carcassonne. These details are authentic, as they are provided by our partner, booking.com.

This Hôtel Le Donjon - Cœur de La Cité Médiévale in Carcassonne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hôtel Le Donjon - Cœur de La Cité Médiévale”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Wine/Champagne
  • Restaurant
  • Breakfast in the room
Parking
  • Private Parking
  • Parking
  • Accessible parking
Activities
  • Tour or class about local culture
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Soundproof rooms
  • Safe
  • Heating
  • Pet friendly
Guest Services
  • Ironing service
  • Express check-in/out
  • Daily housekeeping
  • Fax/Photocopying
  • Babysitting/Child services
  • Laundry
  • Pet bowls
  • Valet parking
  • 24-hour front desk
  • Baggage storage
  • Meeting/Banquet facilities
  • Room service
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Terrace
  • Garden
  • Outdoor furniture
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

The address of the car park is:, 32 chemin des ourtets, 11000, carcassonne, the hotel is located in the heart of a unique historical monument. measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. the hotel has 2 car parks that are located outside the city walls. guests arriving between 13:00 and 20:00 can be greeted at the car park, guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel, the hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.84
Location:
9.63
Staff:
9.12
Facilities:
8.08
Comfort:
8.57
Cleanliness:
8.55
Rupert
Aug 28, 2025 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
Superior Double Room

Food & Drink

Minibar, Bottle of water

General

Carpeted, Trash cans, Key card access, Iron, Air conditioning, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Mobile hotspot device

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Toilet, Towels

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water

General

Carpeted, Trash cans, Key card access, Iron, Air conditioning, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Mobile hotspot device

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Toilet, Towels

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Chambre Double Classique
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed

Food & Drink

Minibar, Bottle of water

General

Carpeted, Trash cans, Key card access, Iron, Air conditioning, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Mobile hotspot device

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Toilet, Towels

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Superior Triple Room
Room Type: Triple
Room Size: 25 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

General

Carpeted, Trash cans, Key card access, Iron, Air conditioning, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Mobile hotspot device

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Toilet, Towels

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Suite
Room Type: Suite
Room Size: 35 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

General

Carpeted, Trash cans, Key card access, Iron, Air conditioning, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Toilet, Towels

Living Area

Sitting area, Sofa, Desk

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Non-feather pillow, Socket near the bed, Sofa bed, Adapter, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Family Room with Garden View
Room Type: Family
Room Size: 35 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Family Room with Garden View

Food & Drink

Minibar, Bottle of water

General

Carpeted, Trash cans, Key card access, Iron, Air conditioning, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Toilet, Towels

Living Area

Sofa, Desk

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

Garden view, Inner courtyard view

Room Amenities

Non-feather pillow, Socket near the bed, Sofa bed, Adapter, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD217
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