Is this Helmsley hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Helmsley hotel?

Check-in time for Helmsley hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Helmsley hotel have a swimming pool?

Yes, this Helmsley hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Helmsley hotel?

Best-rates for the Helmsley hotel starts from $229 per night with includes Parking, Toiletries, Guest Services, Internet, Sports/Activities, Spa, Restaurant, Entertainment, Hot Tub, Laundry, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Business Services, Wellness Facilities, Breakfast, Child Friendly, Kitchen, Pool, TV, Accessibility, Bedding/Linens, Fireplace/Heating, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Helmsley hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Helmsley hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Helmsley hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Helmsley hotel?

Based on the information reported by the owner or manager, the Helmsley hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Helmsley hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Helmsley hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Feversham Arms Hotel & Verbena Spa | Hotel in York

| 9.0 (392 Reviews) | 1 Bathroom

Helmsley Hotel | Feversham Arms Hotel & Verbena Spa

Hotel in Helmsley, York

Hotel with a full-service spa, a short walk to North York Moors National Park
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free weekday breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Housekeeping is not available.
Feversham Arms Hotel & Verbena Spa offers 33 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. A nightly turndown service is provided and amenities available on request include hair dryers.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Soap

Private bathroom

Hair dryer (on request)

Shampoo

Bathrobes

Towels

Toilet paper

Free toiletries

Bedroom

Bed sheets

Heating

Iron/ironing board

Restaurant dining guide

Phone

Individually furnished

Turndown service

Individually decorated

Desk

Connecting rooms available

Slippers

Breakfast

1 bar

Free English breakfast available weekdays 7:30 AM–9:30 AM

1 restaurant and 1 coffee shop/cafe

Room service available

Free bottled water

Coffee/tea maker

Electric kettle

Parking

Electric car charging station on site

Free self parking on site

Free valet parking on site

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Elevator

Wheelchair-accessible path to elevator

Wheelchair-accessible restaurant

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible lounge

Wheelchair accessible (may have limitations)

Activities

Hiking/biking trails

Steam room

Outdoor pool

Arcade/game room

Hot tub

Sauna

Full-service spa

Entertainment

General

Front-desk safe

Library

Elevator

Banquet hall

English

Smoke-free property

Guest Services

Arcade/game room

Outdoor pool

Luggage storage

Wedding services

No housekeeping

Turndown service

Dry cleaning service

24-hour front desk

Concierge services

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Pool umbrellas

Pool sun loungers

Garden

Outdoor furniture

Spa

Hot tub

Steam room

Turkish bath/hammam

Massage - hot stone

Body treatments

Massage - prenatal

7 treatment rooms

Spa open daily

Aromatherapy

Massage - deep-tissue

Body wraps

Facials

Manicures and pedicures

Couples treatment room(s)

Massage/treatment rooms

Body scrubs

Sauna

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 11 am

Child Policy

Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. cribs (infant beds) are not available.

Payment Policy

Pet fee: gbp 15 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets food and water bowls are available pets allowed for an extra charge of gbp 15 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Aug 26, 2025 03:02:42 AM

Review Score: 6

Summary: We had a very friendly warm welcome - great start. Our suite was roomy and hence an initial wow factor. View onto pool area was really pleasant. Comfy bed & quiet. But per the notes below, we were on the whole ‘underwhelmed’. Hotel has ‘good bones’ but would benefit from a refresh. 1/ Slippers were missing - no big deal - but we’d put on swimwear and husband got dressed to go to reception to get some for use around pool. 2/ Bathroom was roomy, and although clean, the tiles had lots of stains (we think from bleach - made the bathroom ‘look’ dirty and unappealing). Modern smart fittings, but bath fascia was made from tatty old painted wood & looks out of place. No surface for toiletries. Shower seemed to have a glitch - difficult to control temperature (too hot). We overheard some others complaining. 3/ It seemed like the ‘B’ team were on at breakfast on bank hol Monday. I quietly gave polite feedback about poor service and poor food quality (beans cold and watery, egg obviously not fully cooked, toast was served as warm bread). Another lady caused a bit of a scene complaining. 4/ In underground car park, ‘drips’ from old overhead pipes, caused 6 x patches of limescale on our car. My husband couldn’t remove them with a cloth or by scraping with his credit card. I asked staff for some window cleaner. Lady was obliging and apologetic. She brought a lemon from the kitchen & came to assist us (had this issue before). This solved problem - phew! Could do better.

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Room Arrangement

Room Info	Facilities
Poolside Suite Room Size: 323 square feet m² 1 King Bed	General Pet-friendly room, Ping - 9, Square meters - 30, Pool view, Separate bathtub and shower, No rollaway/extra beds, Number of bedrooms - 1, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Deluxe Suite Room Size: 269 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 1, Coffee/tea maker, Shower only, Square meters - 25, Extra bed count 1, Ping - 7.56, Separate sitting area, Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 1
Classic Double Room Room Size: 215 square feet m² 1 Double Bed 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 215, Number of bedrooms - 0, Bathtub or shower, Extra bed count 1, Square meters - 20, Ping - 6.04, Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 2
Spa Suite Room Size: 323 square feet m² 1 King Bed	General Pet-friendly room, Ping - 9, Square meters - 30, Separate bathtub and shower, No rollaway/extra beds, Number of bedrooms - 1, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1