Is this Altstadt-Nord hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Altstadt-Nord hotel have a swimming pool?

No, this Altstadt-Nord hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Altstadt-Nord hotel?

Best-rates for the Altstadt-Nord hotel starts from $358 per night with includes Breakfast, Internet, Balcony/Terrace, Bedding/Linens, Bar, Guest Services, TV, Restaurant, Child Friendly, Laundry, Accessibility, Business Services, Wellness Facilities, Spa, Parking, Designated Smoking Area, Wheelchair Accessible, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Altstadt-Nord hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Altstadt-Nord hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Altstadt-Nord hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Altstadt-Nord hotel?

Based on the information reported by the owner or manager, the Altstadt-Nord hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Altstadt-Nord hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Excelsior Hotel Ernst am Dom | Hotel in Cologne

| 9.6 (1002 Reviews) | 1 Bathroom

Altstadt-Nord Hotel | Excelsior Hotel Ernst am Dom

Hotel in Altstadt-Nord, Cologne

Luxury hotel with 2 restaurants, steps from Cologne Cathedral
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a sauna, valet parking, and coffee/tea in a common area.
Excelsior Hotel Ernst am Dom offers 133 accommodations with tablet computers and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Free toiletries

Bathrobes

Towels

Bedroom

Hypo-allergenic bedding

Bed sheets

Pillow menu

Premium bedding

Blackout drapes/curtains

Separate sitting area

Phone

Soundproofing

Free newspapers

Laptop-compatible safe

Slippers

Connecting rooms available

Individually furnished

Turndown service

Individually decorated

Iron/ironing board (on request)

Desk

In-room massage

Breakfast

24-hour room service

Coffee/tea in common area(s)

1 bar

2 restaurants

Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: EUR 52 per person

Champagne service

Free minibar

Free bottled water

Parking

Valet parking on site (EUR 29 per day; includes in/out privileges)

Limo/town car service

Self parking on site (EUR 29 per day)

Airport shuttle on request

24-hour roundtrip airport shuttle (surcharge)

Free train station pick-up shuttle

Accessibility

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair accessible (may have limitations)

Elevator door width (inches): 43

Elevator

Wheelchair-accessible path to elevator

Wheelchair-accessible lounge

Wheelchair-accessible registration desk height (inches): 47

Magnifying mirror

Wheelchair-accessible restaurant

Activities

Hiking/biking trails

Bicycle rentals

Sauna

Shopping

Steam room

Fitness center

Entertainment

Satellite channels

Tablet computer

Flat-screen TV

General

Conference space (4499 square feet)

Business center

Meeting rooms - 6

Front-desk safe

Banquet hall

Ballroom

Elevator

Free newspapers in lobby

English

Italian

French

German

Spanish

Designated smoking areas

Couples dining

Guest Services

Soundproofed rooms

In-room child care (surcharge)

Laundry facilities

Supervised childcare (surcharge)

Tour/ticket assistance

Wedding services

Concierge services

Luggage storage

Turndown service

24-hour front desk

Dry cleaning service

Multilingual staff

Daily housekeeping

Laundry facilities

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 5:30 am express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 120.0 per night.

Payment Policy

Fee for buffet breakfast: approximately eur 52 per person airport shuttle fee: eur 65.00 per vehicle (one-way) self parking fee: eur 29 per day valet parking fee: eur 29 per day (in/out privileges) pet fee: eur 30 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) rollaway bed fee: eur 120.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of eur 30 per pet, per night service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Rachel

Feb 3, 2026 04:20:43 AM

Review Score: 10

Summary: Great room. Great staff. Amazing breakfast!

See All Reviews

Room Arrangement

Room Info	Facilities
Suite Room Size: 592 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Shower/tub combination, Number of bedrooms - 1, Square feet - 592, Ping - 16.64, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Air conditioning, Bed count maximum 1, Square meters - 55, Free cribs/infant beds
Suite (Cathedral View) Room Size: 538 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square meters - 50, Shower/tub combination, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds
Classic Single Room Room Size: m² 1 Twin Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bathtub or shower, Bed count minimum 1, Bed count maximum 1
Deluxe Room Room Size: 344 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square meters - 32.0, Shower/tub combination, Number of bedrooms - 1, Square feet - 344, Ping - 9.67, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds
Deluxe Room (Grand) Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Rollaway/extra beds (surcharge), Shower/tub combination, Number of bedrooms - 1, Square feet - 344, Ping - 9.67, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds
Suite (Excelsior) Room Size: 861 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Separate bathtub and shower, Square meters - 80, Number of bedrooms - 1, Ping - 24.20, Square feet - 861, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds
Junior Suite Room Size: 430 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square meters - 40, Shower/tub combination, Bed count minimum 1, Extra bed count 1, Square feet - 430, Air conditioning, Bed count maximum 1, Free cribs/infant beds, Ping - 12.08
Superior Room (Grand) Room Size: 322 square feet m² 1 King Bed	General Square meters - 30, No rollaway/extra beds, Ping - 9.05, Shower only, Square feet - 322, Bed count minimum 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds
Classic Double Room Room Size: m² 1 Double Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Bathtub or shower, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds
Executive Suite Room Size: 645 square feet m² 1 King Bed	General Square feet - 645, Rollaway/extra beds (surcharge), Ping - 18.13, Shower/tub combination, Number of bedrooms - 1, Coffee/tea maker, Extra bed count 1, Number of living rooms 1, Air conditioning, Free cribs/infant beds, Square meters - 60, Bed count minimum 1, Bed count maximum 1